Two Trees Locksmiths is a well-regarded, locally-operated locksmith service that emphasizes 24/7 availability, competitive pricing, and customer satisfaction. They offer a broad range of services, including emergency lockouts, lock changes, uPVC repairs, car key replacements, and safe installations, catering to both residential and commercial needs.
Their key strengths include no call-out fees, a one-year guarantee on work, and insurance coverage up to £5 million, which adds a layer of trust for customers. They also highlight fast response times—often within 20-30 minutes for emergencies—and a “no fix, no fee” policy if they can’t resolve an issue.
Customer feedback, where available, paints a positive picture. People praise their professionalism, friendliness, and efficiency. For instance, reviews mention locksmiths arriving promptly (sometimes within 15-30 minutes), resolving issues like broken keys or faulty locks quickly, and leaving the work area tidy. Clients appreciate the transparent pricing—quotes are clear with no hidden costs—and some highlight discounted rates for OAPs as a bonus. Specific anecdotes include a technician going beyond the call of duty, like helping dry a wet key fob to get a car started, showcasing their commitment to service.
On the flip side, there’s little direct negative feedback available specific to Ballyclare, but with any locksmith service, experiences can vary. Potential downsides could include response times stretching beyond the promised window during peak demand (though no evidence of this was found), or pricing seeming high for complex jobs despite the no-call-out-fee perk—something to clarify upfront. Their focus on non-destructive entry (e.g., picking locks rather than drilling) is a plus, but if a lock is too specialized, results might differ.
Overall, Two Trees Locksmiths seems like a reliable choice for Ballyclare residents needing urgent or routine locksmith work. They’re local, responsive, and customer-focused, with a solid reputation built on fair pricing and quality service. If you’re considering them, calling 028 9327 0027 for a quote tailored to your needs would be a smart move.